Service request

For a quicker response to your service report or request please fill out this form.

Our service team will get in touch with you promptly.

Company

Machine number (S/N / Order)*

Machine location*

Error Description*

Name*

Department*

Phone*

E-Mail adress*

Head of production*

Telephone*

E-Mail-Address*

Is a Service-Intervention (Remote session) on the Weekend necessary?

NoYes

Please note, that this may result in additional costs! .

Have you a machine failure (loss of production)?

NoYes

Have you ordered a service-contingent (credit note)?

NoYes, please enter ordernumber:

The decision on whether the claim is due to warranty/fairness reasons, will be taken by Sonplas Gmbh after a detailed evaluation of the situation. If the evaluation shows no warranty/fairness claim basis cost incurred for the evaluation will be invoiced accordingly.

I confirm to accept eventually additional costs.

By ticking the hook, I agree that the data collected by me will be collected and stored electronically. I can revoke this consent at any time with a message to you. Further information can be found in the privacy policy.

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