Service request

For a quicker response to your service report or request please fill out this form.

Our service team will get in touch with you promptly.


    Sonplass Produkt Seriennummer

    Is a Service-Intervention (Remote session) on the Weekend necessary?

    Please note, that this may result in additional costs! .
    Have you a machine failure (loss of production)?

    Have you ordered a service-contingent (credit note)?

    The decision on whether the claim is due to warranty/fairness reasons, will be taken by Sonplas Gmbh after a detailed evaluation of the situation. If the evaluation shows no warranty/fairness claim basis cost incurred for the evaluation will be invoiced accordingly.

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