Service request

The Sonplas service hotline is available 24/7.
In order for us to process your service request quickly, please fill out our service form.

Our service team will contact you immediately.

Download the workflow of remote connetcion here.

    Contact details

    Contact details of production manager

    Problem Description

    Sonplass Produkt Seriennummer

    Pictures (formats .png .jpg | max. 4 MB):

    Is a Service-Intervention (Remote session) on the Weekend necessary?

    Please note, that this may result in additional costs!

    Do you have a machine downtime (loss of production)?

    Do you have a service contingent?*

    Please enter ordernumber:

    The decision on whether the claim is due to warranty / goodwill reasons, will be taken by Sonplas GmbH after a detailed evaluation of the situation. If the evaluation shows no warranty / goodwill claim, we must charge you for the costs incurred.

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